The Transformation stage is the most advanced level of maturity when it comes to embedding Workplace into your organisation.
In this part, Workplace is connected to all your other business applications resulting in a productivity boost. Workplace allows people to get work done faster. Repetitive workflows are done through Workplace
Other custom integrations, such as chat & group bots, are also tailored to your organisation's needs.
Workplace bots end repetitive workflows like expenses management and annual leave. And automation helps you work faster, better and smarter together.
KPIs to Track
The Transformation stage is all about integrating Workplace to your other business tools. For that reason, we recommend tracking the following KPIs in addition to the metrics related to the previous stages:
- Number of Integrations Activated - How many integrations have been activated in your Workplace Community? Following the number of integrations activated gives you a good idea of how many workflows are being automated or facilitated thanks to Workplace.
- Bot Messages / Bot Activated - How many messages/posts/comments are posted by each bot. This metric allows you to keep track of a given bot's adoption.