In the Teamwork & Project Collaboration part, colleagues get together in groups to manage projects and collaborate on a regular basis. Workplace is the way work gets done and the place to go to solve challenges.
Teams understand Workplace offers a better way to work together. Members of your organisations solicit ideas, plan meetings and share notes/feedback afterward.
Workers use chat & video calling to communication in real-time and even use multi-company groups to collaborate with partners and customers.
KPIs to Track
We recommend tracking the following KPIs to measure the activity on Workplace and value it is creating.
- Weekly Active People / Monthly Active People - Among the people using Workplace on a monthly basis, how many of them are connecting every week? Weekly active users are prevalent in organisations in the Teamwork & Project Collaboration part.
- Weekly Active People on Mobile / Weekly Active - Weekly active people using the mobile application among the weekly active people on Workplace. A strong adoption of mobile applications is a good indicator at this stage.
- Weekly Active People on Chat / Weekly Active - Weekly active people using the Workplace Chat application among weekly active people on Workplace. Chat is a key component in the Teamwork & Project Collaboration stage.